Laundry Valet

Description

Key Responsibilities: 1. Laundry Collection and Processing: Greet guests in a friendly and professional manner when collecting laundry items from guest rooms. Sort and label laundry items according to established procedures. Check for stains, damages, or special care instructions on items before processing. 2. Laundry Handling and Equipment Operation: Operate laundry equipment, including washing machines and dryers, following guidelines to ensure proper cleaning and drying. Use appropriate detergents and chemicals as needed for different fabrics. Handle laundry items carefully to prevent damage or shrinkage. 3. Efficient Workflow: Prioritize laundry items based on guest requests and delivery times. Organize the laundry room and work area to maintain an efficient workflow. 4. Guest Interaction: Provide excellent customer service to guests, addressing any concerns or questions they may have. Communicate laundry procedures and turnaround times clearly to guests. 5. Inventory Management: Maintain an organized inventory of clean and processed laundry items. Restock laundry supplies and report low inventory levels to the Laundry Supervisor. 6. Quality Control: Inspect laundered items for quality and ensure they meet cleanliness standards. Address any stains or issues before delivering items to guests. 7. Delivery and Presentation: Deliver clean and pressed laundry items to guest rooms in a timely and presentable manner. Pay attention to detail when folding and arranging items. 8. Safety and Hygiene: Adhere to safety and hygiene protocols, including the use of personal protective equipment (PPE) as required. Maintain a clean and organized work area. Report any safety hazards or concerns to the supervisor. 9. Assistance to the Supervisor: Assist the Laundry Supervisor or Housekeeping Manager with tasks such as inventory tracking and reporting.