GSA (Housekeeping)

Description

Key Responsibilities:

1. Room Cleaning:
Clean and tidy guest rooms according to established standards, including making beds, changing linens, and cleaning bathrooms.
Vacuum carpets, sweep and mop floors, and dust all surfaces.
Ensure that amenities and supplies are replenished.

2. Inventory Management:
Report any maintenance issues, damaged items, or missing supplies in guest rooms.
Properly handle and store cleaning chemicals and equipment.

3. Attention to Detail:
Pay close attention to detail to ensure that no area is overlooked during room cleaning.
Report any lost and found items to the supervisor.

4. Guest Services:
Greet guests politely when encountered and respond to guest requests in a prompt and courteous manner.
Report any guest complaints or issues to the Housekeeping Supervisor for resolution.

5. Safety and Hygiene:
Adhere to safety and hygiene protocols, including the use of personal protective equipment (PPE) as required.
Report any safety hazards or concerns to the supervisor.

6. Teamwork:
Work collaboratively with the housekeeping team to ensure efficient room cleaning and turnover.
Assist with special cleaning projects and deep cleaning tasks as assigned.

7. Reporting:
Complete daily room cleaning assignments and report progress to the Housekeeping Supervisor.
Document any unusual incidents or guest requests.