Restaurant Manager

Description

Key Responsibilities:

1. Operations Management:
Plan and coordinate daily restaurant operations, including dining room management, reservations, and kitchen coordination.
Ensure that the restaurant is properly set up, clean, and maintained to meet quality and hygiene standards.
Oversee table assignments, guest seating, and dining flow to maximize occupancy and guest satisfaction.

2. Staff Supervision and Training:
Recruit, train, and supervise restaurant staff, including servers, hosts/hostesses, and bartenders.
Conduct staff meetings, provide ongoing coaching, and facilitate professional development.
Ensure staff adhere to service standards and enforce company policies and procedures.

3. Guest Satisfaction:
Monitor guest feedback and address concerns or issues promptly and professionally.
Act as a point of contact for guest inquiries, special requests, and reservations.
Continuously work to enhance the overall dining experience by implementing service improvements and innovations.

4. Financial Management:
Assist in budget preparation and cost control efforts.
Monitor revenue and expenses, analyze financial reports, and implement strategies to meet or exceed targets.
Oversee billing accuracy and payment processing.

5. Menu Management:
Collaborate with the culinary team to plan and update menus based on seasonality, market trends, and guest feedback.
Maintain knowledge of menu items and suggest appropriate selections to guests.
Manage inventory and food costing to optimize profitability.

6. Health and Safety:
Ensure compliance with health and safety regulations.
Conduct regular safety training for staff.
Investigate and report accidents or incidents as per company policies.

7. Wine and Beverage Management:
Oversee the selection and management of the wine and beverage program.
Maintain knowledge of beverage offerings and recommend pairings to guests.
Manage beverage inventory and recommend changes to the beverage menu as needed.

8. Event Coordination:
Coordinate with the banquet and event teams to plan and execute special events, private parties, and promotions as needed.