Admission Assistant

Description

Responsibilities:
1. Lead Follow-Up & Nurturing:
• Engage with prospective students through calls, emails, and WhatsApp.
• Provide timely responses to inquiries and guide students through the admission process.
• Build strong relationships with prospective students and parents to ensure higher conversion
rates.
2. Student Counselling & Support
• Counsel prospective students and their parents on academic programs, scholarships, and career
opportunities.
• Assist students in making informed decisions about their education and career paths.
• Conduct online and in-person counselling sessions, webinars, and open house events.
3. CRM Management & Database Handling
• Maintain and update prospective student data in the CRM system.
• Track and analyze leads, ensuring timely follow-ups and efficient conversion strategies.
• Generate reports on lead progress, application status, and enrolment trends.
4. Admission Process & Documentation
• Guide students through the application and admission process, ensuring compliance with
university policies.
• Support document collection, verification, and submission processes.
• Coordinate with other departments to facilitate a smooth admission experience.
5. Admission Reporting & Support
• Prepare weekly and monthly reports on admission activities and student conversions.
• Identify trends and areas for improvement in lead management and student engagement.
• Assist in planning and executing admission outreach campaigns.

Essential Qualifications:
• Bachelor's or Master's degree in any discipline (preferably in Marketing, Business Administration,
or a related field).
• Strong communication and interpersonal skills.
• Proficiency in MS Office, Excel, CRM Tool, and basic data handling.
• Prior experience in admissions, sales, or customer service will be an advantage.