Backend & Client Services Coordinator

Description

Skills:
1. good communication skill for corporate clients
2. Strong organizational and problem-solving skills.
3. Excellent verbal and written communication abilities.
4. Proficiency in data handling and management systems.
5. Proficiency in Microsoft Excel for data entry, analysis, and reporting.
6. Strong skills in Microsoft Word for document formatting and professional communication.

Job Description: We are seeking a highly efficient and proactive individual to join our team as a Backend Operations or Client Handling Executive. In this role, you will ensure smooth backend processes while managing client inquiries and relationships with precision and professionalism. If you are passionate about delivering exceptional service and thrive in an organized environment, this opportunity is for you.

Responsibility:
1. Manage backend tasks to keep things running smoothly and finish on time.
2. Handle client questions and provide solutions to keep them satisfied.
3. Work with internal teams to manage data accurately and follow up with clients quickly.
4. Address client issues carefully and resolve them quickly to ensure a good experience.
5. Help prepare reports and updates for senior management.
6. Track performance and suggest ways to improve efficiency and customer service.
7. Work with teams to make operations smoother.
8. Follow company policies and procedures for client interactions.