Description
Order Fulfillment & Logistics: Managing the complete order lifecycle, coordinating with third-party logistics (3PL) providers, and ensuring on-time delivery while minimizing shipping costs.
Inventory & Supply Chain Management: Monitoring stock levels across multiple locations to prevent stockouts or overstocks, setting reorder points, and managing relationships with suppliers. Platform Maintenance: Collaborating with IT to ensure the e-commerce platform (e.g., Shopify, Magento) has high uptime, fast load times, and a functional checkout process.
Returns & Reverse Logistics: Developing and implementing a efficient, customer-friendly returns policy and managing the restocking of returned goods. Process Optimization: Creating Standard Operating Procedures (SOPs) to streamline warehouse and fulfillment workflows to improve overall operational speed and accuracy.